introduction:

optimising sales in the store by leading and inspiring the team, using knowledge of our range, local market and customers. Using the ikea tools and expertise of the team to enable the ikea sales system to work efficiently, and ensure the continued success of the ikea concept
secure leadership on the market by offering the most convenient, relevant and breathtaking service offer for our customers. Sales growth within the local market through a service offer that meets the market needs and customer expectations. To adapt the service offer according to the store and local market specifics.

assignment:

• responsible for implementation of a service offer that is affordable and relevant in the local market to support growth and improve customer experience by using customer and business insights.
• responsible for the service offer to follow pricing approach, country commercial priorities and local demand.
• identify new and optimise current commercial opportunities together with the commercial teams in the stores and country service business leader.
• maximize sales & profitability through the successful implementation of the ikea business strategy;
• active sales promotion, searching for clients & opportunities;
• work across all store functions to identify potential sales to ikea business customers;
• to be part of the sales team, act as part of the team;
• data base & local market analysis;
• good competitors and market knowledge;
• implement, monitor and follow up kpi’s for sales, costs , store and service standards;
• develop & implement an annual action plan & work with the commercial calendar to develop sales opportunities to our business customers;
• build and maintain relationships with the current ikea business account client base & create new business relationships;
• organize, supervise and be responsible for work;
• provide effective team management.

requirements:

• passionate about growing and developing the service business area with a service oriented mind-set
• ability to build trustworthy relationships
• self-reliant and motivated with a proven ability to work as part of a larger team
• sales experience within ikea no less then 1 year
• experience of actively selling through understanding your customers and their needs
• ability to prioritize and organize work and the work of others
• confident in communicating and managing/ leading others
• experience of setting action plans, as well as setting and following up on goals
• considered decision-maker, proven problem-solving ability
• good analytical skills
• ability to read and understand written english
• computer literate